Privacy Policy
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
We may collect the following types of information when you use this platform:
- Account information: username, email address, and password (stored as a secure hash).
- Usage data: game activity, transaction history, and login timestamps.
- Technical data: IP address, browser type, and device information collected automatically via server logs.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain the platform.
- Manage your account and authenticate your identity.
- Monitor for fraud, abuse, or violations of our Terms and Conditions.
- Improve the platform based on usage patterns.
- Respond to support requests and communications.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:
- When required by law or a valid legal process.
- To protect the rights, property, or safety of the platform, its users, or the public.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Passwords are stored using industry-standard hashing. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data by contacting us.
6. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA) No. 4 of 2013, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.
7. Cookies
This platform uses session cookies solely to manage your login state. These cookies are essential for the platform to function and are deleted when you close your browser or log out. We do not use tracking or advertising cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
9. Contact
If you have any questions or requests regarding your personal data, please contact us.
Lucky ACE Bets